rise 365 refund policy

Refund policy


This policy does not apply to credit repair service. Since our Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased or downloaded, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read service description before making a purchase.

Contacting us


If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to contact@rise365.net or write a letter to 3010 LBJ Freeway, Suite 1200, Dallas, TX, 75234, USA


If CLIENT signs up for service with Rise 365 in any credit repair program, and CLIENT does not see any increases in any of the 3 major credit bureau credit scores or any questionable and inaccurate items deleted from their credit in 120 days, CLIENT will be entitled to a full refund limited to payments made for 120 days of service. 

Please keep in mind, this does not mean that CLIENT’S credit will be fixed completely during that period but CLIENT  should see some of their  questionable negative items deleted or corrected in this period or their  money back (subject to the terms and conditions set forth below).​

CLIENT will contact Rise 365 by phone to initiate refund request.

​The Rise 365 money back guarantee will be strictly subject to CLIENT complying with the following terms and conditions:​

  1. Eligibility for a refund does not start until day 120. CLIENT must be an active participant in the program for 120 days. Cancellation or failure to pay during the initial 120 days of the program is a void of this guarantee.

  2. That CLIENT does not create or cause any new derogatory trade lines to be added to his/her credit report after his/her participation in the applicable program begins

  3. CLIENT makes all payments due and owing to Rise 365 per this agreement in a timely manner. Failure to make monthly agreed payments will result in immediate termination from the program.

  4. CLIENT mails, uploads, or emails Rise 365 all correspondences relating in any way to your credit report within seven (“7”) days of receiving said correspondence.

  5. CLIENT mails, uploads, or emails to Rise 365 proof of your identity such as a copy of driver’s license and copy of social security card within five (“5”) days of the effective date of our agreement.

  6. CLIENT agrees to give Rise 365 thirty (“30”) days from the date he/she requested a refund to allow Rise 365 adequate time to review CLIENT’S credit bureaus and audit CLIENT’S account to verify that no negative items have been removed from CLIENT’S account and to ascertain the reason for this occurring.

  7. Refunds limited to payments made for 120 days of service only. (Ex. If client is in service for 180 days, with no change made to their history, they can request a refund, but that refund will be limited to 120 days of service).

  8. CLIENT agrees to notify Rise 365 if updated reports have not been received

  9. CLIENT agrees to maintain the specified and recommended credit monitoring services at all times after your participation in the applicable program begins;

  10. CLIENT has not used a credit consulting or repair agency nor attempted to repair his/her own credit at least 18 months prior to signing up for our services.

This document was last updated on May 1, 2020